Frequently Asked Questions
Everything you need to know about shopping with the Denver Art Museum.
How much does shipping cost?
Shipping rates are calculated based on the weight of your order and the destination. We offer standard and expedited shipping options, with free standard shipping on domestic orders over $150.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you may return most items in their original condition within 30 days of receipt for a full refund, excluding shipping costs.
Do museum members receive a discount?
Yes! Denver Art Museum members receive a 10% discount on most items. Simply log into your member account during checkout to see the savings applied automatically.
Are your products ethically sourced?
We take pride in our curated selection. We work closely with local artisans and global fair-trade partners to ensure our products are high-quality, unique, and ethically produced.
Do you offer international shipping?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
Can I purchase a gift card online?
Yes, we offer digital gift cards that can be delivered via email. These are valid for purchases made through our online store and at our physical museum shop locations.